2017 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Air Bags (5) · Service Brakes (2) · Visibility/Wiper (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Service bulletins (135)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 135 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-14 · Air Bags“airbag light came on out of the blue. no accidents or anything done to cause light to come on just random. was advised by dealership “ found code b0020 side module open in driver seat air bag, code in past which requires air bag control unit replacement-- note air bag system is disabled while light is flashing, no air bacs will deploy in case of …”
2026-03-27 · Lane Departure: Warning · 90 mi“vehicle acting as a non conforming testing asset running in factory debug mode (unit id: 01). this also shows and caused systemic u1000 electrical network jam from an obsolete/unconfigured 2g tcu. critical failures: airbags disabled showing current codes b0022-13(left), b002a-13(right) prove the primary curtain airbags are open/offline and won't d…”
2026-02-24 · Electrical System:instrument Panel:speedometer/Odometer · 175,074 mi“odometer fraud. the contact purchased a 2017 infinity qx80. the contact discovered a mileage discrepancy after the purchase. the vehicle was a private sale. the seller had an llc. at the time of purchase, the mileage was 90,743. it was later discovered that the mileage on the title was 175,074 on january 6, 2026. the third-party warranty company th…”
2026-01-14 · Service Brakes“automatic emergency braking system phantom braking; several different times now, on the road; at low speed causing sudden stopping in traffic; after pulling over the emergency stopping system turned off but the transmission locked up in one gear; drive on in a fixed gear and after several miles transmission unlocked and vehicle returned to nor…”
2025-11-19 · Unknown Or Other“made a right hand turn and vehicle shut off in traffic barley got into turn lane and vehicle died in the middle of the road, just got lucky a state trooper was behind us to hold traffic off.. would not restart no power, dead battery, put a jumper on the vehicle and it started enough to get out of immediate danger. after replacing a burned up alter…”
2024-12-03 · Air Bags“the air bag light started flashing. the only thing that i did was have the vehicle oil change and air filters changed. per the warranty air bags are excluded. if the airbags have not deployed or been serviced, there would be no reason to blink unless defective. it costs $2500 for a possible fix and if that doesn’t solve the problem it will cost for…”
2024-11-01 · Service Brakes“i am writing to report serious safety concerns regarding my 2017 infiniti qx80. the vehicle has exhibited two primary issues: 1. unintended braking: the vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. this behavior is extremely dangerous as it can …”
2023-03-06 · Suspension · 💥 crash“2/28/2023 was driving on freeway during a rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deploy…”
2022-11-10 · Air Bags · 77,000 mi“the contact owns a 2017 infiniti qx 80. the contact stated that while driving at an undetermined speed, the front passenger’s side air bag deployed without warning or impact. the driver was able to park the vehicle and after exiting the vehicle, the remaining air bags deployed. there were no reported injuries. the vehicle was towed to the local dea…”
2022-03-29 · Vehicle Speed Control“this is a very common and well-known issue with 2017 infiniti qx 80 vin number [xxx] the car rpms flutter between 1000 rpms to 2500 rpms due to the tcm and ec m/ecu tcu failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me i have called and reported this as …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.