2018 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Electrical System (3) · Steering (1) · Seat Belts (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Back Over Prevention: Sensing System: Camera 2019-09-12 · campaign 19V654000 · 1,228,830 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible an
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Service bulletins (124)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 124 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-10 · Unknown Or Other“subject: request for safety defect investigation and recall – 2018 infiniti qx80 infotainment/navigation screen to whom it may concern: i am writing to formally request an investigation into a serious and recurring problem with the infotainment/navigation screen in my 2018 infiniti qx80 and to request that infiniti consider a safety recall or other…”
2024-09-09 · Exterior Lighting“the dashboard bulbs went out from 0-40 mph and 6-8 rpms. it seems to be a common issue on reddit and i have found complaints on the internet.…”
2024-08-12 · Electrical System“similar to other complaints, the instrument cluster lighting is beginning to go dim or completely out starting at the high end of the rpm gauge and the low end of the speedometer gauge. this is an issue during night time driving. …”
2024-01-12 · Electrical System“the primary instrument gauge for the qx80 starts to lose illumination from around the speedometer and tachometer. the vehicle has 55,000 miles and is a 2018 model. this is the second time this has happened, with the instrument gauge being replaced first at approximately 32,000 miles for the same reason. currently the instrument gauge is continui…”
2023-11-02 · Steering“the plastic trim on the steering wheel that is colored to match the other plastic trim in the car has cracked at the 2:00 clock position. the cracked plastic sometimes lifts when turning the wheel which i feel may cause an accident. i have not had it inspected by the dealer of manufacturer as i'm aware they won't repair it currently. there were no …”
2023-07-08 · Unknown Or Other“i was slowing down at a red light and heard a bang and glass shattered. my sunroof exploded. nothing hit it. the glass is bowed outward.…”
2021-08-30 · Electrical System · 25,000 mi“the contact wife owns a 2018 infiniti qx80 awd. the contact stated that the telematics control unit (tcu) of the vehicle operated in 3g however, the at&t servers were shutting down causing the functionality of the tcu to become inoperable. the vehicle was not taken to a dealer. the manufacturer was informed of the failure and informed the contact t…”
2021-07-16 · Air Bags“my vehicle is one oil change past the bumper to bumper warranty or 4000 miles. air bag light is on. my regular mechanic took to dealer. dealer said they see this problem all the time. told us that in an accident the bags would not deploy and repair is more than $5000! we contacted nissan north america. extremely rude employee said too bad as …”
2019-02-27 · Seat Belts · 2,400 mi · 💥 crash“tl* the contact owns a 2018 infiniti qx80. while driving approximately 38-40 mph, the driver of an oncoming vehicle failed to yield the right of way and crashed into the driver's side door and driver's side front fender of the contact's vehicle. the driver's frontal air bag deployed; however, the side curtain air bags failed to deploy. the contact …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.