2023 Chrysler Pacifica Plug-In Hybrid problems, complaints & recalls
Most-reported problem areas: Power Train (12) · Engine (7) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Chrysler Pacifica Plug-In Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (204)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-10-02 · S2621000006 · Service Bulletin/Repair Instructions
note: document released 10/2/2026. multiple warning indicators on in the ipc. esm - prndl flashing. and the vehicle will not shift into gear. the wipers may be on, with an electric parking brake unavailable.
Electrical System 2026-09-19 · 08-335-26 · Service Bulletin/Repair Instructions
flash: integrated dual charge module (idcm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● b22a9-87 - ecu internal performance-missing message. ● p0d21-00 - ba
Unknown Or Other 2026-09-10 · 114507 · Service Bulletin/Repair Instructions
compressor - air conditioning
Unknown Or Other 2026-09-10 · 114505 · Service Bulletin/Repair Instructions
compressor - air conditioning
Structure:body 2026-09-08 · 9100900 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Unknown Or Other 2026-07-21 · 113550 · Service Bulletin/Repair Instructions
evaporator - air conditioning
Showing the 6 most recent of 204 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-10 · Seats · 18,062 mi“the contact owns a 2023 chrysler pacifica plug-in hybrid. the contact stated that while driving at an undisclosed speed with the granddaughter seated in the rear driver's seat, the seat unexpectedly fully reclined and slid back and forth. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware…”
2025-12-12 · Air Bags“the contact owns a 2023 chrysler pacifica plug-in-hybrid. the contact received notification of nhtsa campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. the vehicle was taken to the dealer, where it was not diagnosed or repaired. the dealer confirmed that parts were not yet available. the contact …”
2025-07-24 · Air Bags“the contact owns a 2023 chrysler pacifica plug-in-hybrid. the contact received notification of nhtsa campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manu…”
2025-03-25 · Power Train“vehicle lost power with no prior warning at highway speeds. vehicle then displayed "stop safely vehicle will shut off soon" message. in order to attempt a reset, driver must turn off, leave vehicle with fob and secure vehicle. then return to vehcile and start up in an attempt to reboot. check engine light remained, but functioned nromally for a day…”
2025-03-14 · Fuel/Propulsion System“this is the second time we received an alert that our 2023 pacifica hybrid minivan while driving sends an alert message to stop safely vehicle will shut off soon. a green turtle and red hazard triangle image accompanied the message. first time it occurred was friday 3/7/2025 and again after servicing on 3/14/2025. both times the vehicle was trav…”
2025-02-12 · Vehicle Speed Control“vehicle had been operating less than 5 minutes. when i was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. the car entered "turtle mode" which extremely limited the speed of the vehicle. i immediately pressed the button for my hazard lights to come on, but they did not operat…”
2025-01-27 · Fuel/Propulsion System“hybrid system will not run on battery. hybrid system shows 100% battery charge on dash. hybrid mode screen shows engine at 12kw, battery use at 0kw, and climate at 7kw. s…”
2025-01-22 · Unknown Or Other“error message appeared on screen stating “stop safely vehicle will shut off soon”, then i was no longer able to accelerate. …”
2025-01-18 · Engine“we were driving on the freeway, 65 mph, 0% battery life. warning came on the dashboard stating something like “ pull over safely, engine will stop”. engine had already stopped and we luckily avoided impending doom and pulled off to the side of the highway. turned car off, waited a couple min, and started the car again. car turned on with check engi…”
2024-12-23 · Service Brakes“hello. writing to you about a serious safety concern on my 2023 chrysler pacifica hybrid. overnight, i had it parked in my driveway, and this morning, i found it had rolled down the driveway. in addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pull on the cord and ultimately snapping my charging…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.