AutoDefect IQ

2024 Chrysler Pacifica Plug-In Hybrid problems, complaints & recalls

Most-reported problem areas: Power Train (12) · Engine (7) · Vehicle Speed Control (1)

🧭 Reliability snapshot

100 /100
✓ Typical or better for this model

Compared against other Chrysler Pacifica Plug-In Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →

26
Complaints
0
Recalls
232
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (232)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2026-10-15 · 9100936 · Service Bulletin/Repair Instructions

fuse block underhood - pwr dis a/c blowing hot air or not working. a/c relay clutch not operating, dealers are unnecessary replacing pdcs. battery disconnection is required to reset pcm. please follow sol s2624000004.

Electrical System 2026-10-02 · S2621000006 · Service Bulletin/Repair Instructions

note: document released 10/2/2026. multiple warning indicators on in the ipc. esm - prndl flashing. and the vehicle will not shift into gear. the wipers may be on, with an electric parking brake unavailable.

Electrical System 2026-09-19 · 08-336-26 · Service Bulletin/Repair Instructions

flash: integrated dual charge module (idcm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● b22a9-87 - ecu internal performance-missing message. ● p0d21-00 - ba

Unknown Or Other 2026-09-10 · 114507 · Service Bulletin/Repair Instructions

compressor - air conditioning

Unknown Or Other 2026-09-10 · 114505 · Service Bulletin/Repair Instructions

compressor - air conditioning

Structure:body 2026-09-08 · 9100900 · Service Bulletin/Repair Instructions

passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.

Showing the 6 most recent of 232 bulletins. Search all of them free at nhtsa.gov.

What owners report

2025-08-27 · Power Train · 200 mi

“the contact owns a 2024 chrysler pacifica plug-in hybrid. the contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. the contact stated that after approximately two attempts, or after …”

2025-01-06 · Engine

“a concerning safety issue with the chrysler pacifica hybrid last week, i experienced a serious safety incident with my newly purchased chrysler pacifica hybrid that i feel compelled to share. just a mile from my home, my vehicle's dashboard displayed an alarming message: "stop safely vehicle will shut off soon." within moments, the van lost power a…”

2024-12-28 · Engine

“i was driving at a speed of about 60 km per hour .(the vehicle is just 8000 km on it.) the vehicle suddenly gave some sort of warning and engine shut down on the road.,and vehicle stalled in the centre of the road causing a serious safety issue for my baby and toddler in the vehicle. luckily a tow truck was behind us who gave us some protection by …”

2024-12-20 · Engine

“just bought the car from bill luke dealership and was driving it home. within 15 miles of driving it from the dealership while on the highway the engine just stalled and quit on us. we managed to somehow pull to the side of the road. it was scary to dodge the cars behind us. the car just came back from chrysler dealership after it needed a idcm to…”

2024-10-16 · Service Brakes

“dash reads stop safely engine will shut off soon. just before that the driver will loose power steering and brakes for a second. no acceleration or ability to stop safely have to just role and pray. …”

2024-10-09 · Power Train

“we picked up a new 2024 pacifica hybrid pinaccle with 85 mile on it on the evening of [xxx]. during rush hour on [xxx] in atlanta on [xxx], the vehicle alerted "stop safely vehicle will shut off in < 2 minutes". this caused the driver (my wife) to panic as this is atlanta rush hour. thankfully she made it to the shoulder from the far left lane b…”

2024-10-09 · Engine

“i bought a 2024 chrysler pacifica hybrid pinnacle [xxx]. on [xxx] i was driving. i was on a busy six lane road when the engine stopped working. the dash display showed a message to the effect of "stop safely, vehicle engine will shut off soon" [the engine had already shut off when i saw the display]. the battery and engine lights displayed. the veh…”

2024-09-24 · Unknown Or Other

“i purchased a brand new 2024 chrysler pacifica hybrid on september 23th 2024. it was delivered the next day and after driving just for 2-3 miles, the vehicle gave me a warning that the was serious issue and the vehicle will shutdown in 1/2 minutes. i was fortunately slowing down to stop at a light when the incident occurred and barely managed to pu…”

2024-09-19 · Power Train

“got “stop safely vehicle will shut off soon” message twice. vehicle shut off both times.…”

2024-08-27 · Power Train

“while driving the vehicle home after purchasing it, the check engine light came on with an error message saying to pull over safely, the van would shut off in 2 minutes. the dealership had the van for 16 days and replaced the transmission. the first time driving it after receiving it back, the check engine light came on. the dealership claimed the …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Chrysler Pacifica Plug-In Hybrid years