2009 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Air Bags (50) · Fuel/Propulsion System (25) · Engine (14)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
73 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2017-08-16 · campaign 17V509000 · 280,915 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Service bulletins (706)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Engine 2026-07-09 · V1718062017813_24 · Service Bulletin/Repair Instructions
oil consumption measurement and electronic oil consumption measurement
Engine 2026-06-18 · TT 13-20-01_3 · Service Bulletin/Repair Instructions
instruction, how to lubicate engine before initial start.
Showing the 6 most recent of 706 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-08-28 · Fuel/Propulsion System · 101,000 mi“tl* the contact owns a 2009 volkswagen cc. the contact stated that the fuel pump leaked and splashed fuel at all times. the contact stated that the rear passenger seat was soaked with fuel and the check engine indicator illuminated. the vehicle was taken to dreyer & reinbold volkswagen (800-315-2288, located at 1301 south us 31, ste 3, greenwood, i…”
2019-06-27 · Suspension · 79,349 mi“vw is aware that there are issues with many of their cars for vw/audi/porsche where the timing chain gives prematurely and no recall has been done on these vehicles. there is a civil lawsuit that has been settled but the payouts have not been disseminated since it was settled in 2018. this is a major concern due to there being a vast number of make…”
2019-04-03 · Engine · 119,000 mi“vehicle loss of power while in motion, engine stall and drained battery.…”
2019-03-11 · Structure:body · 72,000 mi“interior head liner cloth has come completely loose and obscuring line of sight thru rear window. the car is garage kept it is 10 years old with less than 73k miles original purchaser owner. wife pulled it from garage and as she was backing the headliner cloth let go from roof molding. i believe we are not the only ones experiencing this the dealer…”
2019-03-08 · Fuel/Propulsion System“tl* the contact owns a 2009 volkswagen cc. on several occasions, after the vehicle was parked overnight, the battery became drained and the vehicle failed to start. the battery was replaced; however, the failure recurred. the vehicle was not diagnosed or repaired. an independent mechanic was consulted, but was unable to provide a cause for the fail…”
2019-02-22 · Fuel System, Gasoline:delivery:fuel Pump“2009 volkswagen cc sport turbo. consumer writes in regards to reimbursement for replacement of defective fuel pump control module. *ld *tr…”
2019-02-12 · Fuel/Propulsion System“takata recall - i have received urgent recalls since april 2016...i have been driving with a known dangerous/deadly issue for 34 months...i have attempted to have the service completed, have been on a waiting list at several dealerships, was put on another one today after making another call. how does takata get away with this??? i was told to wai…”
2019-01-31 · Engine · 119,000 mi“the epc light came on while driving. the car suddenly lost power, i kept having to take my foot off the gas, and then reapply, it eventually got up to a decent speed on the interstate, then suddenly lost all power regardless of what i did. was almost hit by an 18 wheeler. this is the most dangerous and ridiculous thing to build a car that tells i…”
2018-11-03 · Fuel/Propulsion System · 65,636 mi“received a recall, i take the car to leesburg volkswagen, for fuel pump module replacement 10/26/2018, yesterday 11/2/2018 driving in highway with my wife car suddenly shutoff in the middle of highway, i had to tow my car home, from then car not start any more, recall destroy my car, car that was running perfectly, "now who will pay for all this?…”
2018-09-25 · Engine · 115,000 mi“timing chain broke at 115000 miles. this is before the recommended change of 120,000. volkswagen knows of the issue, and does not offer any help…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.