2010 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Air Bags (63) · Fuel/Propulsion System (37) · Power Train (29)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
165 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2017-08-16 · campaign 17V509000 · 280,915 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags:frontal 2015-08-04 · campaign 15V483000 · 415,825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Service bulletins (794)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Engine 2026-07-09 · V1718062017813_24 · Service Bulletin/Repair Instructions
oil consumption measurement and electronic oil consumption measurement
Engine 2026-06-18 · TT 13-20-01_3 · Service Bulletin/Repair Instructions
instruction, how to lubicate engine before initial start.
Showing the 6 most recent of 794 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-12-14 · Air Bags · 151,000 mi“the contact owns a 2010 volkswagen cc. the contact stated while driving approximately 40 mph, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. the vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. the manufacturer was made aware of the failure and informed the contact…”
2019-05-02 · Vehicle Speed Control · 1 mi“when i am driving the vehiclel sometimes it hesitates i don't know if f is air flow sensor or transmission a had no idea…”
2019-03-26 · Engine · 79,000 mi“the dealership said pcv valve went out and caused rear main seal to break, which is the reason my check engine light came on. the car is now leaking oil. the pcv valve appears to be fine, nothing is stuck, nothing cracked, the gasket is not damaged either. the car now has 80k miles on it and im stuck with $1800 repair bill for the rear main seal.…”
2019-03-14 · Vehicle Speed Control · 100,500 mi“i was driving my car headed out of town and noticed while driving my car started to accelerating on its on almost causing me to almost lose control and hit the person in front of me putting me and my family life in danger. we ended up turning around to head back home and on the way home we started smelling a strong gas the smell was so loud we e…”
2019-01-22 · Fuel/Propulsion System · 99,000 mi“started the car it turn over and automatically shutoff fuel injection it was on a city street and stopped smack in the middle causing cars to go around me…”
2019-01-11 · Air Bags“takata recall. vw will not replace the recalled airbag. i do not feel safe driving my car. i called many times and get many notices in the mail to get it replace. upon calling they (vw of ontario, san bernardino and moreno valley including the corporate line. that there are no airbags and the manufacture went out of business.…”
2019-01-10 · Fuel/Propulsion System · 125,000 mi“tl* the contact owns a 2010 volkswagen cc. while driving approximately 25 mph, the vehicle shut off without warning. the vehicle was restarted, but the failure recurred several times. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel system failed and code number: p2293 was located. the dealer also informed the c…”
2018-12-07 · Air Bags“takata recall. i took my cc for recall on the airbag in vw dealer in countryside, il.the replace the airbag and give me the car back with airbag error on the dashboard.after that they service department told me that i need to call for appointment come back when is available, pay them $140 for diagnostic and then they can tell me what is wrong with …”
2018-12-04 · Fuel/Propulsion System · 90,000 mi“i am a u.s service member stationed overseas. i will be serving overseas until november 2021. while driving on the autobahn with my family, i got on the left lane to pass a vehicle next to me. when i hit on the accelerator, out of the blue, my vehicle seems to lose power and the epc code on my dashboard started flashing. the vehicle started choking…”
2018-11-21 · Engine“engine keeps stalling, had fuel pump replace per 4th recall for this vehicle. the car still stalls, extremely dangerous while driving especially on the highway when i have two kids in the car. the car wont go in reverse like a normal car bc it stalls too, i have to turn the car off and then back off to be able to reverse. i was driving down a smal…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.