2013 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Air Bags (78) · Fuel/Propulsion System (15) · Engine (10)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
74 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Unknown Or Other 2018-05-16 · campaign 18V329000 · 252 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2017-08-16 · campaign 17V509000 · 280,915 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags:frontal 2015-08-04 · campaign 15V483000 · 415,825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Service bulletins (1,026)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Engine 2026-08-21 · SM 35-2026 · Other
this special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Showing the 6 most recent of 1,026 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-04-14 · Steering“while i was driving i notice my steering wheel making a crumbling of plastic noise when i made any kind of turn . a few days later my airbag error lamp started to blink. i parked and restarted my engine then the airbag became solid . my dash read “airbag error” . i notice all my steering wheel buttons do not work . came home and neither does …”
2022-07-22 · Electrical System:horn · 79,652 mi“the contact owns a 2013 volkswagen cc. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. additionally, the horn was inoperable. the vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. the vehicle was not repaired. the manufacturer was not made …”
2021-06-30 · Air Bags · 115,000 mi“the contact owns a 2013 volkswagen cc. the contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. in addition, the cruise control was inoperable. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure and the contact…”
2019-09-06 · Air Bags · 48,000 mi · 💥 crash“tl* the contact owns a 2013 volkswagen cc. while the contact was approaching an intersection to make a left turn, another vehicle crashed into the rear passenger door of her vehicle at a speed of between 55-70 mph. the contact stated that only the steering wheel air bag deployed. none of the side impact air bags deployed. there were no warning indi…”
2019-08-07 · Air Bags“tl* the contact owns a 2013 volkswagen cc. the contact received notification of nhtsa campaign number: 18v148000 (air bags). the contact called heritage volkswagen of south atlanta at 678-263-3711 (located at 305 jonesboro rd, union city, ga 30291) and was informed that the parts were not available. the manufacturer was made aware of the issue and …”
2019-07-23 · Electrical System · 77,000 mi“regarding the ongoing investiagtion for failed replacement of the clock spring recall. (nhtsa action number: ea18003). two weeks ago, while turning into a parking spot my steering wheel made a discerning clicking sound. after returning to my car i noticed an airbag error as well as all controls on the steering wheel not functioning including the ho…”
2019-07-16 · Power Train · 49,391 mi“while driving in rush hour traffic at 43 to 50 mph, vehicle suddenly loss ability to move while engine was still running, (like it had been switched to neutral). the engine just revved as the car came to a stop on the highway without warning. the park brake light came on and the drive indicator light started flashing. this was a very unsafe condi…”
2019-06-25 · Exterior Lighting · 40,000 mi“low beam lights stop working. turn lights off and then back on, lights would work for 3 minutes. must repeat to keep lights on. this is both in motion and stationary.…”
2019-03-27 · Exterior Lighting:brake Lights · 45,000 mi“tl* the contact owns a 2013 volkswagen cc. the contact stated that the rear brake lights failed to operate when the brake pedal was depressed. the lamp warning indicator illuminated. the dealer wsa not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 45,000. the vin was no…”
2019-02-15 · Engine · 111,000 mi“failure of the inlet maifold found from check engine light. it has happened twice 2 years apart. one at approx.92000 and again at 111000…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.