2014 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Air Bags (42) · Fuel/Propulsion System (10) · Steering (5)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
24 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Unknown Or Other 2018-05-16 · campaign 18V329000 · 252 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2017-08-16 · campaign 17V509000 · 280,915 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags:frontal 2015-08-04 · campaign 15V483000 · 415,825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Service bulletins (995)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Engine 2026-08-21 · SM 35-2026 · Other
this special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Showing the 6 most recent of 995 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-18 · Engine“unknown discovered this vehicle at abandon home. …”
2024-11-05 · Fuel System, Gasoline“see attached document for complaint. …”
2024-02-26 · Electrical System · 50,000 mi“the contact owns a 2014 volkswagen cc. the contact stated while driving 30 mph, the air bag warning light illuminated. additionally, the steering wheel control buttons and the horn became inoperable. the contact related the failure to nhtsa campaign number: 15v483000 (air bags). the local dealer was contacted and informed the contact that the vin w…”
2023-07-25 · Engine“hi, i’ve had my turbocharge replaced in october of 2020 at the volkswagen dealership in wichita, ks. just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. i can only get up to 25-30 mph then the whining noise starts up to where i have to take my foot off the gas, let my speed drop itse…”
2023-06-20 · Electrical System“the clockspring on my vehicle is out. i know this has been a major issue and recalls with my make and model of cars (volkswagens). it is not fair that all models and makes are not included in the clockspring recall. this is a major safety issue with the airbag and horn not working. …”
2023-06-20 · Unknown Or Other“the trunk wiring harness is not working. trunk and back up camera wont work. after research i see this is a common issue. should be a recall. …”
2023-06-20 · Engine“i had to replace the engine coil packs/spark plugs 4 times in the last year. this is not normal and a complaint amongst volkswagens. …”
2022-10-31 · Engine“error code p2015 was generated which is the air intake manifold. volkswagen mechanic said we shouldn't drive very much due to it could get worse. replacement would cost $1812.50, local shop charged $893.00. volkswagen has since issued a extended warranty which my vehicle falls under but i'm getting push back on being reimbursed. what are my options…”
2022-06-21 · Air Bags · 💥 crash“airbag non deployment after 2 service recalls. i don’t feel safe driving my children around in a car that is not equipped for safety. fuel pump control module is not working probably even after service recall. engine malfunctioning.…”
2022-04-30 · Steering“the airbag light went off in the instrument cluster. i hear what sounds like a disconnected cable rubbing against the steering wheel whenever i try to make a turn. all buttons in the steering wheel are non functional after the incident. really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. i don’t feel sa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.