2017 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Electrical System (1) · Air Bags (1)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Unknown Or Other 2021-05-05 · campaign 21V321000 · 46 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Fix: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Air Bags:frontal:driver Side:inflator Module 2019-01-11 · campaign 19V014000 · 119,394 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Seats:front Assembly:head Restraint 2017-04-28 · campaign 17V287000 · 23 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Fix: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Service bulletins (520)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Engine 2026-08-21 · SM 35-2026 · Other
this special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Showing the 6 most recent of 520 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-03 · Vehicle Speed Control“the dq250 6-speed dsg (dual clutch) automatic transmission in my 2017 volkswagen cc executive has catastrophically failed at 37,768 miles. component failure: the mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the dsg transmission has failed. the transmission is available for inspectio…”
2021-01-19 · Air Bags · 28,000 mi · 💥 crash“tl* the contact owned a 2017 volkswagen cc. the contact stated while driving 30-35 mph in the rain, they crashed into the rear of an unknown vehicle. the contact struck his head on the front windshield. there were no warning lights illuminated. the air bags did not deploy. the contact sustained injuries to his head and arms medical attention was pr…”
2020-10-18 · Unknown Or Other“this is a 2017 with 45,000 miles and the radio is defective in that it changes channels by itself and the voice command function does not work. the navigation does not work either. it is distracting when driving to have the channels change non stop. vw advised it would cost $1,000 to replace. due to mileage the car is no longer under warranty. a ra…”
2017-07-21 · Electrical System · 10,000 mi“vehicle was parked, returned to vehicle and headlights were on, instrument panel lights were on, as well as airbag lights, brake lights, and e-brake light was blinking. the vehicle was unresponsive to the remote and i was unable to get inside the vehicle. it was towed to the dealership at which point they kept it for 5 days to attempt to replicate …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.