2012 Volkswagen Cc problems, complaints & recalls
Most-reported problem areas: Air Bags (55) · Fuel/Propulsion System (51) · Engine (40)
🧭 Reliability snapshot
Compared against other Volkswagen Cc model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
144 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Unknown Or Other 2018-05-16 · campaign 18V329000 · 252 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2017-08-16 · campaign 17V509000 · 280,915 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags:frontal 2015-08-04 · campaign 15V483000 · 415,825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Tires:pressure Monitoring And Regulating Systems 2011-06-06 · campaign 11V312000 · 4 vehicles
Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.
Risk: WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A
Fix: VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Service bulletins (991)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Engine 2026-08-21 · SM 35-2026 · Other
this special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Showing the 6 most recent of 991 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-04-16 · Wheels“the tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts i have tried to get this resolved and repaired by volkswagen but the customer service employee said i was crazy because they have never had 1 recall on my vehicle and that she was going …”
2024-05-05 · Power Train“i was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole mechtrnical in the transmission …”
2024-04-23 · Fuel/Propulsion System“well first off there was a recall on my year make and model but i guess it only lasted like a couple years .so twice already my fuel pump. has needed to be replaced.which is what the recall was for .so i was driving in the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behin…”
2023-05-31 · Fuel/Propulsion System“vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. it bumps and jolts to life. my rpm shoots up and and down. it lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. battery, epc light, as well as engine light come on immediately.…”
2022-11-24 · Engine“i'm part of a class action lawsuit where i was denied after sending all of the pertinent information the attorney's requested. i have all documentation of the correspondence which was requested with contact information to the volkswagen company and other recipients. the class action is "engine water pump settlement". the water pump was faulty in t…”
2021-09-09 · Fuel/Propulsion System“i have a vw cc 2012 --vin [xxx]-- i have 87k and since 40k , i am going on my 3rd fuel pump, i only put in premium gas with a fuel injector cleaner every 6k miles, i am not sure if this warrants investigation but i am putting this out there in case there are similar cars in this class/model. information redacted pursuant to the freedom of informa…”
2021-08-21 · Fuel/Propulsion System“problem with vapor canister. car won’t fill gas and smells like gas from cabin. …”
2021-08-01 · Steering“the power steering keeps failing while driving. it is available for inspection, asap. this is a very dangerous hazard to lose the ability to steer the vehicle at any speed. i have not taken to my mechanic, yet. i have read all sorts of problems with steering since the takata air bag replacement recall. ever since the airbag replacement, many of …”
2021-07-29 · Fuel/Propulsion System“i got this car like 2 months and i had nothing but problems...the check engine light has been on since i bought the car the tire message has been on since i got the car now since this last week i have a red flashing oil. light come on and it says low oil pressure turn engine off and check the manual something like that. plus about a month ago i too…”
2021-07-13 · Engine“vehicle stalls when accelerating or traveling at high rates of speed loses power. lags to accelerate when gas pedal is pressed then suddenly jolts. battery, epc light, as well as engine light come on immediately. vehicle will restart lights wil eventually go off until the next failure.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.