2010 Ford Fusion Hybrid problems, complaints & recalls
Most-reported problem areas: Steering (131) · Air Bags (128) · Service Brakes (69)
🧭 Reliability snapshot
Compared against other Ford Fusion Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
375 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-02-08 · SSM 52243 · Service Bulletin/Repair Instructions
when performing any transmission fluid change or topoff involving motorcraftâ® premium atf, merconâ® v has replaced all versions of motorcraftâ® premium atf and can be used going forward. mixing motorcraftâ® premium atf and merconâ® v in the same transmission is acceptable. after 31-jan-2024, motorc
Steering 2023-05-26 · SSM 51666 · Service Bulletin/Repair Instructions
some 2010-2012 fusion/milan and 2011-2012 mkz vehicles equipped with a 2.5l or 3.0l engine and electronic power assist steering (epas), a remanufactured replacement steering gear (mu2z-3v504-arm) is available which is significantly less expensive than a new replacement gear. when conducting repairs
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2023-04-07 · TSB 23-2098 · Service Bulletin/Repair Instructions
some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. this may be due to software in the battery energy control modu
Equipment:electrical 2022-09-01 · 22G04 · Service Bulletin/Repair Instructions
certain 2010 ã¢ââ 2012 model year fusion / mkz / milan hybrid vehicles hybrid battery reduced electric vehicle operation becm and pcm software update in all the affected vehicles, outdated software may result in reduced ev-only mode performance earlier in the life of the vehicle than intended.
Air Bags 2022-03-28 · 22B05 · Service Bulletin/Repair Instructions
certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion & mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection: ford motor company has determined that some vehicles claimed by dealers as repaired under takata a
Structure 2020-07-13 · TSB 20-2233 · Service Bulletin/Repair Instructions
this article supersedes tsb 19-2026 to update the vehicle model years affected. some 2000 and newer ford/lincoln/mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Service Brakes, Air:antilock:abs Warning Light · 210,000 mi“the contact owns a 2010 ford fusion hybrid. the contact stated that while driving, the abs warning light remained illuminated, and the service advancetrac warning message remained displayed. in addition, when depressing the brake pedal to come to a complete stop, the brake pedal extended to the floor, resulting in an extended stopping distance. the…”
2026-10-07 · Service Brakes“i own a 2010 ford fusion hybrid. the vehicle has a recurring loss-of-braking problem associated with the abs/ advancetrak system. while driving, the vehicle can suddenly lose normal braking ability and does not stop as it should when i press the brake pedal. the abs, advancetrak, traction control/hydroplaning and other warning lights illuminate at …”
2026-09-10 · Service Brakes“i own a 2010 ford fusion hybrid and am reporting a recurring and serious braking problem. on xxx, while driving to pick up my mom and my [xxx] son, i pressed the brake pedal to stop, but the vehicle did not stop normally. i repeatedly tried to brake, but the vehicle took much longer to stop than it should have. the brake pedal became spongy and did…”
2026-08-16 · Visibility/Wiper“2020 ford escape wipers keep stuttering, moving very slowly, freezing midway through cycle, or fail to operate during adverse weather conditions. this results in poor to no visibility sometimes with the wiper blocking vision directly. this is a known recall and ford has refused to repair the wiper until the unveil their solution for all potentially…”
2026-08-14 · Steering“the power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. this makes it very hard to steer, dangerous and scary when this happens. can a recall be issued for my vehicle? i am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though…”
2026-07-27 · Service Brakes“subject: fraudulent recall completion / incomplete remedy resulting in component failure (recall 19s54 / nhtsa 19v904) i am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on my 2010 ford fusion hybrid. according to ford's internal oasis database, safety recall 19s54 (nhtsa campaign 19v904) was marked…”
2026-06-16 · Service Brakes“there have been many recalls on the 2010 ford fusion hybrid, according to ford mine has already had the repairs done yet the issues i’ve been having all match recalls. i’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. the clockspring system is pure trash, there is no reason i’ve had …”
2025-04-08 · Service Brakes, Hydraulic · 100,000 mi“the contact owns a 2010 ford fusion hybrid. the contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. the contact became aware that the brakes were no longer functioning properly. the vehicle returned to normal functionality, but the failure became a regular occurrence. the abs and tra…”
2025-04-01 · Steering · 150,000 mi“the contact owns a 2010 ford fusion hybrid. the contact stated while reversing into a parking space at 2 mph, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. the contact could not recall whether a warning light was illuminated. the contact was able to park the vehicle. the vehicle was ta…”
2025-03-18 · Service Brakes, Hydraulic · 162,000 mi“the contact owns a 2010 ford fusion hybrid. the contact stated that while driving 15 mph and depressing the brake pedal, the brake pedal went to the floorboard. the contact stated that the brake system, abs, and traction control warning lights were illuminated. additionally, the message "brake system failure" was displayed. the contact drove with c…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.