2018 Ford Fusion Hybrid problems, complaints & recalls
Most-reported problem areas: Power Train (10) · Steering (6) · Service Brakes (6)
🧭 Reliability snapshot
Compared against other Ford Fusion Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
27 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (57)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Power Train 2024-03-01 · SSM 52314 · Service Bulletin/Repair Instructions
during service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. replacement of the bolt
Electrical System 2023-08-02 · SSM 51838 · Service Bulletin/Repair Instructions
in various 2017-2023 ford and lincoln vehicles, customers may receive a message in the fordpass or lincolnway app stating feature unavailable. since this is a fleet vehicle, it cannot access the (sync connect) fordpass or lincolnway app through the tcu embedded modem. if this message appears, the ve
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Engine And Engine Cooling 2023-03-09 · TSB 23-2075 · Service Bulletin/Repair Instructions
some 2018-2019 edge/continental, 2018 mkx and 2019 nautilus vehicles built on or before 1-aug-2019 and 2018-2019 fusion/mkz vehicles built on or before 15-aug-2019 equipped with a 2.7l ecoboost or 3.0l ecoboost engine may exhibit an oil leak from the engine oil pan rtv seal. to correct the condition
Showing the 6 most recent of 57 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-05 · Unknown Or Other“the leather-covered dashboard panel, in the approximately 4-6 inch section between the base of the windshield and the first seam across the dash, has shrunk, rippled, and pulled away from the underlying substrate. this area also houses the driver-assist camera housing and the defrost vent. the vehicle was purchased new and has been ford-maintained,…”
2026-06-30 · Service Brakes“the chrome trim on the parking brake switch started chipping. the sharp edge drew a drop of blood and small pieces attached to your fingers. replaced the switch in june 2026 …”
2026-06-16 · Air Bags · 💥 crash“the air bags did not deploy on the front passenger side after a two car accident. there was an injury to the passenger of the car. vehicle was inspected by police and there were no warning signs …”
2025-08-23 · Steering · 💥 crash“i am reporting a serious safety issue with my 2018 ford fusion hybrid se that affects the braking system and related electronics: 1.the abs stopped functioning previously. 2.recently, the car displayed a “brake malfunction” warning for the first time, which appears when making sharp turns. 3.the tpms (tire pressure monitoring system) stopped workin…”
2025-02-07 · Service Brakes“leaking fluid, etc similar to recall on other 2018 ford fusions…”
2025-02-07 · Power Train“bad bearings in hybrid transmission…”
2024-12-04 · Power Train“1. what component or system failed or malfunctioned, and is it available for inspection upon request? - the transmission has failed twice. the first time it was replaced by a licensed dealer. the second time is current. it is available for inspection upon request. 2. how was your safety or the safety of others put at risk? -we were stranded …”
2024-11-29 · Engine And Engine Cooling · 94,000 mi“the contact owns a 2018 ford fusion hybrid. the contact stated while driving at an undisclosed speed, the vehicle shuddered momentarily. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where it was determined that the engine had failed due to coolant intrusion. the contact was informed that the engi…”
2024-10-04 · Power Train · 70,000 mi“the contact's mother owns a 2018 ford fusion hybrid. the contact stated while his mother was pulling into a parking space, the vehicle abruptly stopped independently. the driver noticed that the vehicle had shifted to park(p) independently, and the gear shifter was stuck in park(p). an unknown warning light was illuminated. the driver turned off an…”
2024-09-29 · Power Train“in mid-august i was sitting at a stop light about to turn left. i was about the 3rd car in line. the light turned, and the first car turned left, and we inched up the car in front of me was able to turn, and the traffic was clear enough for me to also make the turn. however, in the middle of the turn my car didn’t stall out but lost all acceleratio…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.