2015 Ford Fusion Hybrid problems, complaints & recalls
Most-reported problem areas: Steering (13) · Service Brakes (7) · Power Train (5)
🧭 Reliability snapshot
Compared against other Ford Fusion Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
34 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Equipment:electrical 2018-09-10 · campaign 18V592000 · 49,197 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2014-11-18 · campaign 14V736000 · 56,479 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle S
Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Fix: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Service bulletins (42)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Engine And Engine Cooling 2023-03-02 · SSM 51409 · Service Bulletin/Repair Instructions
some 2014-2020 fusion and 2017-2019 escape vehicles may be equipped with a 1.5l ecoboost engine that uses a 50-tooth variable camshaft timing (vct) intake and exhaust unit from the assembly plant or if a service long block was installed. vct locking tool 303-1097 is not compatible with this system.
Service Brakes 2022-12-16 · SSM 51261 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Service Brakes 2022-11-04 · SSM 51181 · Service Bulletin/Repair Instructions
some 2013-2016 escape/fusion/mkz vehicles may display an error message when updating the all wheel drive-atc barcode using the ids service function after installing a new rear drive unit assembly (rdu) or active torque coupling (atc) clutch assembly. to prevent this error from occurring, enter the u
Power Train 2022-10-25 · TSB 22-2396 · Service Bulletin/Repair Instructions
some 2013-2020 fusion, mkz and 2013-2018 c-max vehicles equipped with an hf35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle
Showing the 6 most recent of 42 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-01 · Power Train · 86,300 mi“the contact owns a 2015 ford fusion hybrid. the contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed and determined that …”
2025-01-13 · Steering · 80,000 mi“the contact owns a 2015 ford fusion hybrid. the contact stated that after his wife had shifted into reverse and depressed the accelerator pedal, there was an abnormal sound coming from underneath the vehicle and the steering wheel failed to turn to the right or the left. the contact stated that his wife turned off and restarted the vehicle and the …”
2024-10-02 · Steering“power steering failed exactly as under recall 15s18 and 15n01 - however they say my car isn't included in the recall. the car is still at the dealer and broken, so the part is available at this moment. the steering warning came up while driving. upon restarting, the car would only work in manual mode. the dealer has confirmed the problem. i hav…”
2024-05-23 · Steering · 78,000 mi“the contact owns a 2015 ford fusion hybrid. the contact stated while driving at undisclosed speeds, the steering wheel became loose and felt as if it might detach from the steering column. the contact stated there was no warning light illuminated. the manufacturer was notified of the failure and referred to the contact to the nhtsa hotline for assi…”
2024-05-18 · Engine“the dealer car mariano motors llc sold me the car, sold me it with a fake mileage. may you found below the report vin history about it. …”
2024-01-31 · Steering“my steering wheel locked up and was unable to move there was a recall 15v250000 that was allegedly completed by colonial ford in danbury ct sometime in 08/2015. however the bolts have snapped and it is now at a dealership sunshine ford in newburgh ny they stated the recall was never fixed and it is becoming an issue and could be a safety issue.…”
2024-01-14 · Steering“power steering goes out while driving. usually the colder it is the more frequent. 5 instances of power steering loss. warning lights about steering loss on dash come on. 1 trip to dealer found nothing wrong. will start working again hours or up to a day later. …”
2023-10-06 · Power Train · 112,152 mi“the contact owns a 2015 ford fusion hybrid. the contact stated that while driving at various speeds, there was an abnormal noise coming from the vehicle. no warning light was illuminated. the vehicle was taken to the dealer where it was diagnosed that the bearings had failed in the transmission. the vehicle was not repaired. the manufacturer was ma…”
2023-09-12 · Engine“engine makes a whining sound when motor engages. 2 auto shops, including ford dealership says it's a bad transmission. when i went online to see if others have had this problem, issue was confirmed that this is a common problem with this hybrid. we bought this car brand new, have maintained it per manual at dealership. this should not happen with a…”
2023-06-09 · Service Brakes, Hydraulic · 140,000 mi · 💥 crash“the contact owned a 2015 ford fusion hybrid. the contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. the driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown honda. the vehicle continued to travel and seemed to idle. there were n…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.