2014 Ford Fusion Hybrid problems, complaints & recalls
Most-reported problem areas: Steering (14) · Power Train (11) · Service Brakes (10)
🧭 Reliability snapshot
Compared against other Ford Fusion Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
52 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Equipment:electrical 2018-09-10 · campaign 18V592000 · 49,197 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Service bulletins (46)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Engine And Engine Cooling 2023-03-02 · SSM 51409 · Service Bulletin/Repair Instructions
some 2014-2020 fusion and 2017-2019 escape vehicles may be equipped with a 1.5l ecoboost engine that uses a 50-tooth variable camshaft timing (vct) intake and exhaust unit from the assembly plant or if a service long block was installed. vct locking tool 303-1097 is not compatible with this system.
Service Brakes 2022-12-16 · SSM 51261 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Service Brakes 2022-11-04 · SSM 51181 · Service Bulletin/Repair Instructions
some 2013-2016 escape/fusion/mkz vehicles may display an error message when updating the all wheel drive-atc barcode using the ids service function after installing a new rear drive unit assembly (rdu) or active torque coupling (atc) clutch assembly. to prevent this error from occurring, enter the u
Power Train 2022-10-25 · TSB 22-2396 · Service Bulletin/Repair Instructions
some 2013-2020 fusion, mkz and 2013-2018 c-max vehicles equipped with an hf35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle
Service Brakes, Hydraulic 2022-10-06 · SSM 51120 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Showing the 6 most recent of 46 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-10-31 · Service Brakes“brake lights stay on even after turning off car. according to my research the problem is a brake pedal bumper that deteriorated. i actually found the rubber piece on the floor. prior to finding out my brakes remained on, the red engine light turned on. i checked recalls for this problem, and there was one, but it was only valid for high humidity st…”
2025-09-10 · Back Over Prevention“the contact owns a 2014 ford fusion hybrid. the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). the contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. the vehicle was not diagnosed or repaired. the contact stated t…”
2025-03-11 · Steering · 96,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated that while turning to the left or right, the steering wheel was sticking. while driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. the steering wheel was difficult to turn. the message “please pull over for safety” was displayed. the contact …”
2024-10-11 · Power Train · 76,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated while driving 20 mph, there was an abnormal sound coming from the front of the vehicle. the vehicle was driven to the dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure …”
2023-03-03 · Power Train · 139,412 mi“the contact owns a 2014 ford fusion hybrid. the contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. the vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. the vehicle w…”
2022-08-19 · Power Train · 117,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated that the vehicle rolled after parking. the gear shifter failed to move. the powertrain malfunction warning light was illuminated. the contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. the loca…”
2022-06-01 · Power Train · 133,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated while the vehicle was stationary, he was unable to move the gear shifter out of park(p). the contact stated no warning light was illuminated. the contact was able to temporarily repair the end of the shifter cable with a dog leash and drove to his residence. the contact called the local…”
2022-05-09 · Steering · 140,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated while driving approximately 70 mph, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. the contact mentioned that the power steering failed to function as needed. the vehicle was taken to the dealer but was…”
2022-05-06 · Engine And Engine Cooling · 129,000 mi“the contact owns a 2014 ford fusion hybrid. the contact stated while driving at various speeds, the vehicle would start overheating after 15 minutes of driving. the contact stated that the engine temperature warning light was illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the transmissio…”
2020-08-11 · Steering · 90,000 mi“tl* the contact owns a 2014 ford fusion hybrid. the contact stated that as she was pulling out of a bank parking, several unknown warning lights illuminated. the steering wheel ceased. the vehicle was taken to stuteville ford of atoka, llc (1601 s mississippi ave, atoka, ok 74525), and was diagnosed that the power steering control module failed and…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.