2010 Keystone Outback problems, complaints & recalls
Most-reported problem areas: Tires (1) · Structure:body (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Trailer Hitches 2011-01-04 · campaign 11V002000 · 1,086 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Risk: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Fix: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What owners report
2012-07-23 · Structure:body“tl* the contact owns a 2010 keystone outback. the contact stated that while driving 45 mph, the bumper became partially detached from the vehicle. upon further inspection by the contact, he noticed metal fatigue and poor welding. the contact had made arrangements to have a dealer examine the vehicle. the manufacturer was notified and agreed to pay …”
2009-09-24 · Tires · 10,000 mi“i was traveling from flagstaff heading to sun lakes az when my trailer had a tire blow out. i have a 2010 keystone montana 5th wheel purchased may 2009. i checked the air pressure in all 4 of the trailer tires the day before. they were all above 75 psi and less than 80 psi (checked them cold). the failure occurred approx 1000ft from exit 293 cornv…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.