2013 Keystone Alpine problems, complaints & recalls
Most-reported problem areas: Tires (3) · Wheels (2) · Tires:tread/Belt (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners report
2015-09-15 · Tires · 5,000 mi“tl* the contact owns a 2013 keystone alpine trailer equipped with power king towmax tires, size st235/80r16 (na). while driving approximately 55 mph, the rear passenger side tire experienced a blow out. approximately 200 miles later, the front passenger side tire experienced a blow out. approximately 400 miles later, the front driver side tire exp…”
2015-07-26 · Wheels“this is the second blow out, the last two times out within a month. the tires failed on opposite sides of the rv, tire pressures were checked and top off after winter storage (indoors). both trips the outdoor temperature was approximately 90 degrees. both sides of the rv were damaged after the blow outs, metal siding and fender well parts were dest…”
2014-10-02 · Tires:tread/Belt · 800 mi“tl* the contact owns a 2013 keystone alpine recreational trailer equipped with power king tow max tires, size: st235/80r16e (na). while driving approximately 45 mph, the front passenger side tire tread separated. the vehicle was taken to an independent mechanic who discovered that three tires experienced tread separation. the location of the defect…”
2014-09-25 · Equipment · 15,000 mi“tl* the contact owns a 2013 keystone alpine rv being towed by a 2013 dodge ram 3500. the contact stated that the microwave frequently turned on and off. the microwave convection oven was manufactured in january of 2013, model number cfmv154cls and serial number kg30102106. the contact noticed that items inside or near the microwave burned when the …”
2014-09-23 · Tires · 1,088 mi“rv with 1088 miles on tires. had a blowout on the freeway. tire completely shredded with tread separated throughout. when we had the tires replaced 3/5 tires were damaged. 1 shredded that caused the blowout and two other with largest blobs inside the tire. these type of tires are very unsafe and should be removed from the market. *tr…”
2014-01-14 · Wheels · 3,065 mi“i am a retired airforce aircraft technican.i have a cdl. therefore,i know the importance of proper vehicle maintenance. there has only been 2 trips(pgh.pa. & dallas,tex.)on this rv since purchased.on the day in question,i checked air pressure of all tires(tow vehicle & rv).i was on i-20 eastbound about 65 mi. from dallas,texas when,i heard a loud …”
2014-01-03 · Tires · 5,000 mi“we bought a keystone alpine nov 2012 and made 5000 miles on the 5th wheel tires. traveling from mpls to madison wi had a blow out causing several thousands of dollars to the 5th wheel plus the wrecker service fees. this was on a two lane highway and parts of the tire went all over into the opposite lane causing great danger the tire was a townmaste…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.