2017 Keystone Alpine problems, complaints & recalls
Most-reported problem areas: Tires (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:other:labels 2016-12-28 · campaign 16V954000 · 1,651 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator inflates the spare tire using the information on the Federal Certification label information, the tire may be overinflated, increasing the risk of tire failure.
Fix: Keystone has notified owners, and dealers will replace the Federal Placard, free of charge. The recall began on January 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-275.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-01-17 · KSB-190116 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-190116. this process describes the repair where under certain conditions the dometic blizzard air conditioner may leak water into the living space of the rv through the ducting or the return air grill. the following procedure describes how to properly seal an
Visibility 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 17-276 for the state wide frameless windows.
Visibility 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 17-276 for the state wide frameless windows.
Visibility:glass, Side/Rear 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 17-276. it has been determined certain state wide frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows.
What owners report
2021-11-22 · Tires · 8,000 mi“the contact owns a 2017 keystone rv equipped with sailun s637 tires size: st235/80/r16, dot, number: 1yj276ply. the contact stated that while pulling in to rest for the night, he noticed that the front passenger’s side tire tread had detached from the tire and was flapping around, causing additional damage to the body of the rv. the contact had no…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.