2015 Keystone Alpine problems, complaints & recalls
Most-reported problem areas: Tires (1) · Suspension (1) · Structure:body:roof And Pillars (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Structure:emergency:escape/Egress/Exit 2015-08-10 · campaign 15V499000 · 405 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected
Risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
Fix: Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.
Equipment:recreational Vehicle/Trailer 2015-05-27 · campaign 15V317000 · 1,529 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this owner notification 14-215 involves units with the octagon correct track cam plate manufactured out of specification. if the hanger has the defect part and the involved component has been adjusted from the original manufacturing setting, it may allow excessive suspension movement possibly causin
Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
keystone rv company: campaign being conducted on certain 2015 keystone travel trailers and fifth whels. *lj
What owners report
2019-10-27 · Tires“two tire failures within 100 miles, one on each side of travel trailer. tires were about a year old and had well under 5,000 miles. tires were inflated to max recommended psi and tires/hubs were inspected a few hours before the incidents occurred. trailer weight was well under max weight allowed and well within the ratings of the tires. eac…”
2017-02-10 · Suspension · 10,000 mi“i was taking my fifth wheel from my house and putting it in to storage, about 4 miles away. i noticed when arriving, my fifth wheel camper was leaning to the right. i checked under the camper and noticed the right rear leaf spring was not in the rear hanger bracket and was lodged up inside the frame. i also noticed rubbing to the right rear tire du…”
2016-09-13 · Structure:body:roof And Pillars“tl* the contact owns a 2015 keystone alpine trailer. while driving approximately 55 mph, the roof began to detach. the contact took the vehicle to the dealer where it was determined that there was a manufacturer defect due to the fact that there was not enough adhesive on the vehicle to keep the roof attached. the vehicle was not repaired. the manu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.