2022 Keystone Alpine problems, complaints & recalls
Most-reported problem areas: Structure:body (3) · Visibility (1) · Suspension (1)
Safety recalls (4)
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2022-09-29 · campaign 22V726000 · 9,678 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Electrical System 2022-03-31 · campaign 22V208000 · 569 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2022-03-11 · campaign 22V144000 · 39,240 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Structure:body:step/Ladder 2022-01-17 · campaign 22V015000 · 407 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
Risk: If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.
Fix: Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-08-23 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
Structure 2024-01-17 · KSB-210122 · Service Bulletin/Repair Instructions
revision of ksb-210122. it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2023-11-29 · KSB-210122 V2 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Equipment:other:owners/Service/Other Manual 2023-06-05 · KSB-221025 V3 · Service Bulletin/Repair Instructions
revised repair instructions for ksb-221025 - this process describes how to inspect and add an end of line resistor (eol) to the in-command system that may be exhibiting erratic readings on hvac and/or lose communication with components. it has been determined the vehicles in this ksb population may
Equipment 2022-11-28 · KSB-221025 · Service Bulletin/Repair Instructions
the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper and efficient service. ksbâs are intended to be used by tr
Structure 2022-10-25 · KSB-220630 · Service Bulletin/Repair Instructions
revised repair instructions. this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the s
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-29 · Visibility“the contact owns a 2022 keystone alpine rv. the contact stated that upon delivery, the rv pipes were frozen. additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. the back wall had separated from the kitchen counter back wall. the solar panels failed to charge. there was water pouring…”
2024-09-25 · Structure:body“i purchased a 2022 keystone alpine 3720md fifth wheel rv from bish's rv in anderson, indiana (modern trailer sales at the time) in february of 2023. starting in early 2024, i noticed a crack starting to form in the fiberglass exterior wall on the driver's side of the rv originating from the lower left-hand corner of the opening for the master bed …”
2024-05-06 · Unknown Or Other“stress crack in gel coat under right side kitchen slide…”
2024-05-06 · Electrical System“50 amp cord reel is defective. when plugged into a 50 amp outlet, my electrician found power all the way to the reel, but not to the internal fuse panel. these cord reels are known to have these issues as the fingers behind the power connection tend to arc and or corrode causing only one leg of power to make it to the fuse panel. i've contacted key…”
2024-04-29 · Electrical System:12v/24v/48v Battery“one of the batteries overheated causing hydrogen sulfide fumes to enter the rv coach. this was a battery supplied with the rv when purchased new. …”
2024-04-29 · Structure:body“after buying this trailer brand new, we took it on our first out of state trip. we drove from minnesota to south carolina roughly 1000 miles. in the location of the front kitchen slide out there is now a crack forming diagonally from the lower corner of the outside of the slide out. after doing research we learned this is what shows on the outside …”
2024-04-28 · Suspension“stress crack under kitchen slideout. dealer told me this is common. i disagree…”
2024-02-16 · Unknown Or Other“the system malfunction occurred after the delivery of our new 2022 keystone alpine 3700fl, when keystone rv company ("mfr") & general rv ("1st dlr") communicated different recall remedy dates regarding nhtsa safety recall rclrpt-22v726-7645 [ref: mfr safety advisory # 22-437, equalizer jack pads ("ejp")]. included is the associated safety risk faci…”
2024-02-04 · Structure:body“5th wheel is experiencing what is defined as frame flex. my rig has not been fixed yet so i can not describe where tthe cracks are at this time. keystone has said they will cover repairs. i feel this item should be looked at further, it is a know issue that is being covered up. once i found a dealer to complete the repairs i stated i was nervous ab…”
2023-06-29 · Unknown Or Other“i have the insignia 4 burner stove model ns-rng24ss9. it is in an alpine rv by keystone. i used the oven for the first time ever june 24. the pilot light lit as advertised and baked the biscuits without problems. when i went to shut off the oven, the knob would not turn lower than 250 deg. the oven could not be shut off! i shut off the propane at …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.