2019 Keystone Alpine problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer (1)
Safety recalls (1)
Equipment 2019-02-26 · campaign 19V129000 · 1,535 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Fix: Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-03-01 · KSB-200305 · Service Bulletin/Repair Instructions
attached are the updated repair instructions for ksb-200305. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
Structure 2021-02-24 · KSB-210218 · Service Bulletin/Repair Instructions
this is the inspection instructions for ksb-210218, inspection process sidewall cracks. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership p
Trailer Hitches:fifth Wheel Assembly 2021-02-23 · KSB-180328 V2 · Service Bulletin/Repair Instructions
this is the revised repair instructions for ksb-180328. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper and
Equipment 2020-05-12 · KSB-200305 · Service Bulletin/Repair Instructions
this process describes how to replace a furrion antenna head with a winegard 360 for over the air (ota) channels.
What owners report
2018-10-29 · Equipment:recreational Vehicle/Trailer · 100 mi“tl* the contact owns a 2019 keystone alpine. the contact stated while driving at an unknown speed, two leveling jacks started descending from the trailer preventing the trailer from moving. the contact pulled over to the shoulder but could not get the jacks to retract and stay in place. the trailer was towed to the contact's destination. the manuf…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.